Terms & Conditions

Last Updated: 29 August 2026

Welcome to KreedaKart.

These Terms & Conditions (“Terms”) govern your access to and use of www.kreedakart.com (the “Website”) and your purchase or use of products and services offered through KreedaKart.

The Website is operated by KreedaKart Ecosystem LLP (“KreedaKart”, “we”, “us”, or “our”).

By accessing or using our Website, you agree to these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. About KreedaKart

KreedaKart is a sports and activity platform focused on children and families.

We provide products and may also provide or facilitate sports, fitness, learning, activity and related services for children and families.

Our aim is to make sports and active play more accessible, enjoyable and engaging for children.

KreedaKart — Where Champions Begin.

2. Eligibility to Use the Website

The Website is primarily intended for parents, guardians and other adults purchasing products or services for children.

By using the Website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement under applicable law;
The information you provide is accurate and complete;
You will use the Website only for lawful purposes; and
Where a purchase or activity involves a child, you are the child’s parent, legal guardian or otherwise authorised to act on the child’s behalf.

Children should not independently place orders or provide payment information through the Website.

3. Creating an Account

Certain features may require you to create an account.

You are responsible for:

Providing accurate information;
Maintaining the confidentiality of your login details;
Keeping your account information updated; and
All activity carried out through your account.

Please notify us promptly if you believe your account has been accessed without your permission.

We reserve the right to suspend or terminate accounts where we reasonably believe that an account is being misused, fraudulent or in violation of these Terms.

4. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on the Website are accurate.

However:

Colours may appear slightly different depending on your screen;
Product packaging may vary from images shown;
Manufacturers may make changes to specifications or packaging;
Availability may change without notice; and
Minor variations may occur between product images and the actual product.

We reserve the right to correct errors or update product information at any time.

5. Product Availability

Products displayed on the Website are subject to availability.

Adding an item to your cart does not necessarily guarantee that the product will remain available until checkout or payment is completed.

If a product becomes unavailable after an order has been placed, we may contact you and provide an appropriate resolution, including cancellation and refund where applicable.

6. Prices and Taxes

All prices displayed on the Website will be in Indian Rupees (INR) unless otherwise stated.

Prices may include or exclude applicable taxes depending on how the price is displayed.

Applicable taxes, delivery charges or other charges, if any, will be shown during checkout or otherwise communicated before completion of the purchase.

KreedaKart reserves the right to change prices at any time. Such changes will not normally affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

7. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order acknowledgement or confirmation.

An order may be cancelled or declined in circumstances including:

Product unavailability;
Incorrect product or pricing information;
Suspected fraudulent or unauthorised activity;
Incorrect or incomplete customer information;
Delivery limitations; or
Other circumstances where fulfilment is not reasonably possible.

If we cancel an order after payment has been received, we will process an appropriate refund in accordance with applicable law and our refund policy.

8. Payments

Payments may be processed through third-party payment gateways or service providers.

You agree to provide accurate payment and billing information and to use a payment method that you are authorised to use.

KreedaKart does not intend to store complete payment credentials such as your full card number, CVV or UPI PIN on its own servers.

Payment processing may be subject to the terms and privacy policies of the applicable payment service provider.

9. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on the Website or communicated to you.

Delivery times may vary depending on:

Product availability;
Delivery location;
Courier/logistics partner;
Weather or natural events;
Public holidays;
Transportation disruptions; and
Other circumstances beyond our reasonable control.

Estimated delivery dates are indicative and may not always be guaranteed.

You are responsible for providing a complete and accurate delivery address and contact details.

10. Delivery Issues

If your order is delayed, damaged or appears to have been incorrectly delivered, please contact us as soon as reasonably possible.

For damaged packages, we may request photographs, videos or other information to help us investigate the issue with the relevant logistics partner or supplier.

You should inspect products reasonably promptly after delivery.

11. Returns, Refunds and Exchanges

Returns, refunds and exchanges will be governed by our Return & Refund Policy, which forms part of these Terms.

Different products may have different return or exchange conditions depending on their nature.

Certain products may be non-returnable for reasons including hygiene, safety, customisation or other applicable restrictions.

Before returning a product, please review the applicable Return & Refund Policy and follow the required procedure.

We reserve the right to reject a return where the product does not meet the applicable return conditions.

12. Product Safety and Parental Supervision

KreedaKart offers products and activities intended for children of different ages.

Parents and guardians are responsible for selecting products and activities appropriate for the child’s:

Age;
Physical ability;
Skill level; and
Individual needs.

Please read product instructions, age recommendations, warnings and safety information before allowing a child to use a product.

Children should be appropriately supervised by a responsible adult when using sports equipment or participating in physical activities.

KreedaKart is not responsible for injuries or damage resulting from improper use, failure to follow safety instructions, inappropriate supervision or use of a product contrary to its intended purpose, except to the extent liability cannot legally be excluded.

13. Sports Activities and Coaching Services

Where KreedaKart or a partner provides sports classes, coaching, camps, activities or other physical programs, additional terms may apply.

Parents or guardians are responsible for providing accurate information relevant to the child’s participation and informing the relevant provider of any circumstances that may affect safe participation.

Participation may be subject to:

Age requirements;
Skill requirements;
Venue rules;
Coach/instructor instructions;
Safety requirements;
Medical or emergency procedures; and
Specific cancellation or rescheduling policies.

KreedaKart may work with independent coaches, academies, venues or service providers. Where applicable, the relevant service provider’s terms may also apply.

14. Website Content

All content on the Website, including:

Text;
Articles;
Images;
Graphics;
Logos;
Videos;
Product descriptions;
Designs;
Page layouts; and
Other materials

is owned by or licensed to KreedaKart or its respective content providers unless otherwise stated.

You may use the Website and its content only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, publish, sell or commercially exploit Website content without our prior written permission.

15. User Reviews and Content

If you submit a review, photograph, comment, testimonial or other content to KreedaKart, you confirm that:

You have the right to submit the content;
The content does not violate another person’s rights;
The content is not unlawful, misleading or defamatory; and
The content does not contain inappropriate or harmful material.

By submitting content, you grant KreedaKart a non-exclusive right to use, reproduce, display and publish that content for legitimate business, marketing and promotional purposes, subject to applicable law.

We reserve the right to remove content that we believe violates these Terms or applicable law.

16. Prohibited Use

You agree not to:

Use the Website for unlawful purposes;
Provide false or misleading information;
Attempt to gain unauthorised access to the Website;
Interfere with Website security or operation;
Introduce viruses, malware or harmful code;
Scrape or systematically copy Website content without permission;
Use another person’s account without authorisation;
Engage in fraudulent transactions; or
Use the Website in a manner that could harm KreedaKart or other users.

17. Third-Party Links and Services

The Website may contain links to third-party websites, payment providers, delivery partners, social media platforms or other services.

These third parties operate independently and may have their own terms and privacy policies.

KreedaKart is not responsible for the content, availability, security or practices of third-party websites or services.

18. Intellectual Property

“KreedaKart”, its logo, branding, taglines, designs and other intellectual property associated with the Website are owned by or licensed to KreedaKart and are protected by applicable laws.

Nothing in these Terms grants you ownership or rights in KreedaKart’s intellectual property.

“Where Champions Begin” is part of the KreedaKart brand identity and may not be used without appropriate authorisation.

19. Disclaimer

We aim to keep the Website and information provided through it accurate and useful. However, we do not guarantee that:

The Website will always be available without interruption;
All information will always be error-free;
Products will always be available;
Product information will never contain errors; or
The Website will be completely free from technical issues.

Information provided through KreedaKart blogs, guides or other educational content is for general informational purposes and should not be treated as professional medical, fitness, coaching or other specialist advice.

20. Limitation of Liability

To the maximum extent permitted by applicable law, KreedaKart will not be responsible for indirect, incidental, special or consequential losses arising from your use of the Website or products purchased through it.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Where permitted by law, KreedaKart’s liability in relation to a particular product or transaction will be limited to the amount actually paid by you for the relevant product or service.

21. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless KreedaKart, its partners, employees, service providers and representatives from claims, losses, liabilities or expenses arising from:

Your violation of these Terms;
Your misuse of the Website;
Your violation of another person’s rights; or
Your unlawful or fraudulent activities.

22. Privacy

Your use of the Website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect personal information.

Please read our Privacy Policy before using the Website.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Website, products, services, business practices or applicable laws.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.

24. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, disputes relating to these Terms or your use of the Website will be subject to the jurisdiction of the courts having appropriate jurisdiction over [Gurugram/Haryana].

25. Contact Us

If you have questions about these Terms, an order, product or service, please contact us:

KreedaKart
Legal Entity: KreedaKart Ecosystem LLP
Email: connect@kreedakart.com

For privacy-related matters, please refer to our Privacy Policy and the contact details provided there.

KreedaKart

Where Champions Begin