Privacy Policy

Last Updated: 29 August 2026

Welcome to KreedaKart (“KreedaKart”, “we”, “us”, or “our”).

KreedaKart is operated by [KreedaKart Ecosystem LLP / exact legal entity name] and is committed to protecting the privacy and personal information of our customers, parents, visitors and users.

This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit or use www.kreedakart.com (the “Website”), purchase our products, contact us, subscribe to our communications, or otherwise interact with us.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our Website, we may collect the following information:

A. Information You Provide to Us

When you create an account, place an order, contact us or otherwise interact with KreedaKart, we may collect:

Name
Mobile number
Email address
Billing and shipping address
Order and purchase details
Payment-related information
Account/login information
Information provided when you contact customer support
Feedback, reviews or other information you voluntarily submit

We do not normally receive or store your complete debit/credit card, UPI or banking credentials when payments are processed through third-party payment service providers.

B. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages visited
Date and time of visits
Referring website or source
Website usage and interaction information
Cookies and similar technologies

This information helps us understand how visitors use our Website and improve its performance and functionality.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Provide customer support
Create and manage your account
Process payments through authorised payment service providers
Send order confirmations, shipping updates and other transactional communications
Respond to enquiries and requests
Improve our products, Website and customer experience
Personalise your experience on our Website
Send newsletters, offers or promotional communications where permitted and where you have provided the required consent
Detect, prevent and address fraud, misuse, security issues or other unlawful activities
Comply with applicable laws, regulations and legal obligations
Protect the rights, property and safety of KreedaKart, our users and others

We aim to collect and use only information that is reasonably necessary for the relevant purpose.

3. Children’s Privacy

KreedaKart is a parent-focused platform offering sports, activity and children’s products.

Our Website is intended primarily for parents, guardians and other adults. We do not knowingly encourage children to independently create accounts, place orders or provide personal information to us.

Where personal information relating to a child is required for a product, service, activity or other purpose, we expect the information to be provided by the child’s parent or lawful guardian, where required by applicable law.

We do not knowingly:

Request unnecessary personal information directly from children;
Track or behaviourally monitor children for advertising purposes;
Use children’s personal information for targeted advertising where prohibited by applicable law; or
Use children’s personal information in a manner likely to cause harm to their well-being.

If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us at [privacy/contact email] so that we can review and take appropriate action.

4. Cookies and Similar Technologies

KreedaKart may use cookies and similar technologies to:

Keep the Website functioning properly;
Remember user preferences;
Understand Website traffic and usage;
Improve Website performance;
Support shopping-cart and checkout functionality; and
Measure the effectiveness of marketing and advertising activities, where applicable.

Some cookies may be placed by third-party service providers that help us operate, analyse or improve the Website.

You may be able to control or disable certain cookies through your browser settings. However, disabling essential cookies may affect some Website functionality.

5. Payments

Payments made through the Website may be processed by third-party payment gateways or service providers.

Depending on the payment method you choose, your payment information may be collected and processed directly by the relevant payment service provider.

KreedaKart does not intend to store complete payment credentials such as your full card number, CVV or UPI PIN on its own servers.

Please refer to the applicable payment provider’s privacy policy for information about how it handles payment information.

6. Sharing of Information

We may share personal information with trusted third parties where reasonably necessary to provide our products and services.

These may include:

Payment gateway and payment service providers
Shipping and logistics partners
Website hosting and technical service providers
Website analytics and performance providers
Customer support or communication service providers
Marketing service providers, where applicable
Professional advisers such as legal, accounting or compliance advisers
Government authorities, regulators or law-enforcement agencies where required by law

We do not sell your personal information as a standalone product.

Third-party service providers are expected to process information only for appropriate purposes and to maintain reasonable security safeguards.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.

You should also take reasonable steps to protect your account credentials and should not share your passwords or other authentication information with others.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing products and services;
Maintaining transaction and business records;
Resolving disputes;
Preventing fraud or misuse;
Complying with applicable legal, tax, accounting and regulatory requirements; and
Protecting our legitimate business interests.

When information is no longer required, we may delete it, anonymise it or otherwise securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

Request information about personal data processed by us;
Request correction or updating of inaccurate personal information;
Request deletion of personal information where legally applicable;
Withdraw consent where processing is based on consent;
Request information regarding how your personal data is being processed; and
Raise a grievance regarding our handling of your personal information.

Requests may be made by contacting us at:

Email: [privacy email]

We may need to verify your identity before processing certain requests.

Where applicable, we will respond within the time period prescribed by law.

10. Withdrawal of Consent

Where we process your personal information based on consent, you may withdraw that consent by contacting us at [privacy email] or through any applicable consent-management or communication controls provided by us.

Withdrawal of consent will not affect the lawfulness of processing that took place before withdrawal.

Please note that withdrawing consent may affect our ability to provide certain products or services where the relevant information is necessary for that purpose.

11. Marketing Communications

If you choose to receive promotional communications from us, we may send information about:

New products
Sports and activity products
Offers and promotions
Children’s sports activities
KreedaKart initiatives
Blogs, guides and other content

You can unsubscribe from promotional emails or communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Transactional communications relating to your orders or account may continue where necessary.

12. Third-Party Websites and Services

Our Website may contain links to third-party websites, applications or services.

These third parties may have their own privacy policies and terms of use.

KreedaKart is not responsible for the privacy practices, security or content of third-party websites or services.

We recommend reviewing their privacy policies before providing personal information.

13. Social Media

KreedaKart may operate or maintain social media pages and may provide social media features or links on the Website.

Interactions with social media platforms may be governed by the privacy policies of those platforms.

Please review the applicable platform’s privacy policy for information about how it collects and processes your information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this page periodically.

15. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

KreedaKart
Legal Entity: KreedaKart Ecosystem LLP
Email: contact@kreedakart.com

Privacy / Grievance Contact

Name: KreedaKart Team
Email: contact@kreedakart.com

We will make reasonable efforts to address privacy-related concerns in accordance with applicable law.

KreedaKart